Under the sea Period 6 Listening，Speaking and Writing
period 6 listening，speaking and writingteaching aims 1.learn to find out the causes and wanted results of each complaint.2.learn to use the expressions people use to complain in the listening text.3.be able to use polite expressions to complain in certain situations.teaching procedures step 1 lead－infirst，have a small talk about the whale watching tour：how do you feel if you see them in the flesh？do you enjoy a whale watching tour?next，tell students sometimes not everything turns out the way you wish，so read the ad on page 25 carefully and find out what you can get if you fail to see these lovely whales.after reading it，discuss and find answers to these questions：1.what can you experience on this tour?2.would you like to go？what aspect of the tour would you like best?3.when would you get a refund?suggested answers：1.you can see whales，listen to whales singing，watch them underwater，see other marine animals such as dolphins，seals and penguins.2.various answers are possible.3.if you don't see a whale，you would get half the fare back.step 2 listening(page 26)1.these dialogues between tourists and a tour guide took place after a whale watching tour.decide which aspects the tourists might think were good(g)and the aspects they might complain about(b).listen to the tape and check your answers.then listen again and number the aspects in the order you hear them.aspects good/bad order1.saw whales filmed underwater 2.saw only one whale in the distance 3.heard whales 4.too wet to go outside 5.saw birds，dolphins and seals 6.boat got back too late good aspects：1 3 5bad aspects：2 4 6order：4 3 1 6 5 22.listen again.when the tourist complained，what result did he/she want to get from the tour guide and what was the actual result？complete the table below.dialogue 1
result wanted：________________________________________________________________________
________________________________________________________________________.
actual result：________________________________________________________________________
________________________________________________________________________
dialogue 2
result wanted：____________.
actual result：____________.
dialogue 3
result wanted：____________.
actual result：________________________.suggested answers：
dialogue 1result wanted：not_stated_by_the_tourist_although_she_did_say_she_wanted_to_speak_to_the_manager.