2019年中考英語備考名師精品資料――書面表達
with love,
grace
20. 你在4月10日上海友誼商店買了一只由sony company出產的mp3，回家后發現有質量問題。請你根據下面的對話內容，向商店外方經理mr. brown寫一封投訴信，反映情況。
注意事項：1、文章的開頭部分已經寫好，只需接著寫； 2、可適當增加細節，使文章連貫； 3、詞數：80左右
girl: may i help you, sir?
me: yes. i bought an mp3 here last sunday. i took it home and tried to download some music from the internet, but it didn’t work. here is the invoice(發票).
girl: oh, let me have a look. (he tries to download, but he fails.)
girl: yes, it really doesn’t work well. i have to say sorry. can i change a new one for you?
me: i’m afraid not, because i don’t want the same brand(牌).
girl: but we only have this brand mp3. what should i do?
me: well, can i get my money back?
girl: i’m sorry you can’t. we replace(換) the goods taken out of the shop with new ones, but we can’t give back the money.
me: that’s unfair. i’ll write to your manager to talk about it.
dear sir,
on april 10, i bought an mp3 from your store. when i took it home, _____ ____________
could you please help me solve this problem?