Chapter1.Body language-Reading教案

scan the passage and find the answer to the following questions.who sat down opposite debbie? ( a middle-aged, well-dressed woman)how did debbie greet her? (cheerfully)who was mr.yang? (a senior employee in the company)can you find two examples of mr yang’s body language ? why did he do the things?(put his hand on simon’s shoulders; gave an encouraging smile; to tell him why the customer didn’t prefer to deal with him in a friendly way.)why did the customer prefer to deal with debbie?( 進入下一環節的細讀。)3   further understanding（通過比較兩人不同的身體語言，得出文章的主題）1)       find the different body language of debbie and simon.debbiesimongreet cheerfullysighhold her head up rest his head on his handhook at the customer’s eyes look downwardssmile not smileturn her head or body towards the customernot turn his head or body towards the customer2)       questionwhy did customers prefer to deal with debbie instead of simon?(because her body language makes customers feel welcome, while simon’s tells customers to go away. ) ( 書上原句)3)       conclusion:(main idea of the passage)communicating is more than speaking and listening. your body language is important, too.( 書上原句)step three   consolidationsimon is phoning a friend about his experience. fill in the blanks. the first letters have been given. (deal with some words and expressions that students have just learned in the previous steps.)i spoke to mr yang today. he’s one of sunbeam travel’s s_____ employees. i told him that our customers always p______ to deal with debbie. he told me the problem might be the way i c_________. he explained to me about b____ language. he said  that i was not giving customers a good i________.my body language was telling customers to go a_____, instead of making them feel w________. so now i’m trying to i_________ my body language.(reference : senior, prefer, communicate, body, impression, away, welcome, improve)step four   reflection --- post-readingdiscussion the world expo will be held in shanghai in . our government is advocating excellent etiquette(禮儀). as a native, what do you think you will do to greet friends both at home and abroad?step five   homework1           read the text after the tape recorder.2           do ex.d1&d2 on p4.（見課件 body language 2）